Ad-hoc reactive support

IT Support Services

We provide On-Site support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs, we will take it of site, repair and return back to the site.

Ad-hoc Reactive Support as well as Proactive Maintenance

 

We offer Ad-hoc reactive support as well as Proactive maintenance for sites that require regular weekly/monthly visits to check the health state of the system, including verification of backups alert logs, and other errors to avoid potential crisis. We provide technical consultants from our team for departments needing less than a full-time, technical consultant of their own.

Unlike other remote monitoring software that focuses on a single platform, Compudynamics Remote Monitoring and Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple distributions of Linux. The tool’s network performance monitoring feature will let you discover, import, and monitor critical network devices such as firewalls, routers, printers, and switches using SNMP. For your mobile device, the tool lets you keep track of smartphones and tablets with mobile device checks and monitoring. As for virtual machine monitoring, you can run checks on all virtual sessions and virtual machines under your control.

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Our Installation services covers Hardware and Software. We can roll out a hardware implementation or Software to single or multiple sites, and this can include Operating System, Computer Hardware, Anti virus or any other application you would like to implement.

(Hosted Backup – Hosted Exchange – Hosted Virtual Machines – Cloud Hosted Servers – OFFICE 365 – File Sharing)

We provide a range of services around Hosting Cloud Servers, Websites, Emails with POP accounts as well as hosted Exchange Mail and all Office 365 offerings. Our Hosting also makes SharePoint functionality available as well as Antivirus and Cloud Backup. We have tailor made Hosted solutions for SME’s. Our office 365 options cover Home, Business and Enterprise. POP, IMAP, Exchange Mail, Office 365 Business, Enterprise, Premium, Exchange plans, One Drive Storage plans.

Previously only accessible to those companies with the biggest budgets, CompuDynamics are delighted to deliver to the SME market call centre technology for the price of a license upgrade. Our new ‘Glance’ solution puts you firmly in the driving seat with vital information always available at a ‘Glance’. Some of the benefits we offer:

  • Free hardware (on contract), (Cordless/Conference and Desk phones)
  • We use your existing fibre and network infrastructure, port your numbers
  • No more fixed lines.
  • All your branches are linked via the cloud, different location staff are now just an extension
  • No charges for interbranch calls, all on net
  • We can setup auto attendants call queues etc
  • Advanced reporting on call stats and data
  • Up to 50% savings on your Fixed line spend
  • Within 5 years most phone systems will be cloud based, we have a proven system used by 20,000 users every day

We provide data recovery service by moving your data from your damaged Hard Drive to another device of your choice. We have equipment and team of experts to recover your data from deleted drives as well as damaged drives. The charges only apply if data is recovered.

 

We have a team of developers on different platforms, for Servers, Desktops or Mobile devices. We can develop Applications to suit your needs. Our web development team, has delivered many web sites ranging from basic web site, e-commerce and other Web Based application specific to individual organization needs.

See all our Services

We More to Offer

Property Management Software

We have a property management solution, designed for property owner or for businesses renting property from various property owners. The solution allows you to manage Leases, lease information escalation, payment schedules and budgeting forecasts. This is one of the most comprehensive Property management solutions developed and maintained in South Africa.

Point of Sale Solutions

We have a comprehensive Point of Sale system that covers all Sales, Reports, Re ordering reporting, Stock Management and more. Our point of Sales Solutions caters for single and multi till environments as well as Single and Multi Store environments with capabilities for centralized and decentralized controls, Data consolidation, suggestions and many other rich features to assist any Retailer in Managing their Business.

Our Retail Solutions caters for any Industry from Hospitality, Spares, Pharmacy, Fuel, Clothing, Fashion and other. Point of Sale Solution are available on a once off purchase or Rental options.

We can provide Point of Sale and Retail Management Solutions to different industries such as Clothing, Footwear, Spares, Fuel and Convenience, Pharmacy Software and Others.

Training Services

Although we are not accredited yet, we able to provide professional training services on Microsoft products such as Excel, Word, Power Point, Access, Publisher as well as Introduction to Computer with understanding the basics of folders, email, browsing the net and other. Our training services are OnSite or at our premises.

Warehousing & Distribution Software

We have a comprehensive Warehousing and Distribution Software that covers end-to-end merchandise management and distribution. Over and above our internal solution we also partner with major Software vendors to offer more options.

eProd Solutions

Is an affordable agricultural value chain management ICT platform (ERP) for agribusinesses such as agricultural commodity traders, food processors and farmer cooperatives. The system can manage field administration processes, production contracts, field inspections, surveys, collections, product traceability, certification/market compliance, field trials, (e-) extension, communication per SMS (including automated localized weather forecasts, agronomic info), yield forecasting, farmer delivery payments via mobile devices (e.g. e-wallet) or bank accounts, quality-based payment, incentives, compulsory savings, credit scoring, automate loan repayment, M&E, analytics and reporting, planning, collection routes, communication (e.g. per SMS and email).

Security (Biometrics Access control)

Reliability is a key factor when selecting a security system. Human lives and property can only be optimally protected by robust and sophisticated security systems designed for specific applications. This is why we only stock world-renowned brands that comply with stringent adherence and performance.

PABX / Video Conferencing / CCTV

PABX Solutions to cater for small environment as well as large one, including call centres. High-Definition Video Conferencing with software for desktops, laptops and tablets. Complete range of CCTV equipment, cabling, remote surveillance setup. From NDR/DVR to a variety of cameras for Home and Business.

Network and Connectivity Services

We provide all hardware and services required for your Network, as well as a complete Network Installation and Cabling from end to end (Wired and Wireless). We can also facilitate the Fibre, LTE or other application if Internet access is required. We can offer total Broadband and Fibre solutions for you Voice and Data connectivity.

 

Computer Software

Server Operating Systems, Small Business Server, VM ware, Red Hat Linux, MS Exchange, SQL Server, Media management Software, Share Point, Windows O/S, office 365, Microsoft Office Home and Business, Microsoft Office Student, MiS Exchange, MS Share Point, MS Server, MS SQL, Kaspersky Antivirus, E-scan Antivirus, Bit Defender Anti Virus, ESET Antivirus, Sophos, Fortinet, Pastel Accounting Software, Point of Sale Software and other Computer related products on request.

 

Electronics Consumables & Supply

Laptops accessories, Desktops, Tablets and hardware components

We supply laptops, Desktops, Tablets and hardware components of all brands. 

Servers

We supply Servers from all major brand, including Server Cabinets, switches and are able to provide an end to end solution, on Installation.

Computer Consumables

We supply all range of computer consumables, office supplies, cartridges (original and Compatible).

Device Repair​

We do PC repairs, Laptop Repairs, Printer Repairs of any brand

IT Sales and Rental Services

As part of our IT Support and Solutions, all ICT equipment supplied can be facilitated by a Financing (ICT Financing) option. We can arrange rental for IT related hardware.

 

Committed to working with us?

For more info on our IT Support and Solutions, support contracts,

please contact us